April 16, 2022
"Highly recommend. Fair. Honest. Responsive. Always seem to do the right thing by their customer. They have helped us with our residential needs multiple times over a 15 year + period."
January 31, 2022
"My overhead garage door spring broke & steel cables each side came off on Sunday...my wife could not get her van out of the garage...I called Pugsley which was closed and left my name & phone number plus a message explaining the problem...Monday (today) it was 8:30 am & no call yet from Pugsley so I called them...a woman answered and said...hello Peter...I was just about to call you about your broken door spring...I was surprised that before I uttered one word she knew who I was...and knew the problem then said someone would be out there at 11 am... I said Wow...you know who I am and already scheduled my repair for this morning...what great service!!!...she was a very sweet grandmotherly woman...named Anna...at least she sounded that way...and she had a great joyous laugh. The service van arrived at 10:15 (early)...a very good sign...repair was done in 35 minutes...I priced out that type of repair online at $188 to $344...the bill was $204...very reasonable...the serviceman...Jonah...was very polite & professional...so call Pugsley...you will enjoy the call...speak to a very sweet woman who has a great laugh but most of all...you will get great prompt service at a fair price....Thank you Anna, Jonah and Pugsley!!!"
October 4, 2021
" Pugsley is my main garage door problem solver for many years. I had a screw fall out of my system that caused the door to hang up leaving me trapped without a car. I called a closer door service company that I had used when I couldn't get Pugsley and they said that fastest they could get to me would be sometime late next week. I called Pugsley and they had a technician at my house and fixed the problem the same day. Now, that is service. "
May 18, 2021
"They were great. Very professional."
September 10, 2020